e REGISTER

parliament.gi · The Gibraltar Parliament · Parliament House · 156 Main Street · GX11 1AA · Gibraltar · info@parliament.gi

Introducing a new, fast and simple one-off process that speeds up voter registration. eRegister provides the means to conveniently and securely register and update voter information online.

Register Now

By registering for this service, you will be able to opt in to use any future online services provided by HM Government of Gibraltar.


STEP BY STEP GUIDE

Register, Verify Your Identity & Submit Your Particulars

Step by step guide

This video will guide you through the process that will enable you to include or amend your particulars in the Register of Electors.

You will need to go through the following steps:

1. Register - Create an account

2. Verify Your Identity - Using the GibVerify mobile APP or by visiting the Gibraltar Parliament

3. Submit Your Particulars - Register or update your details in the Register of Electors

If you encounter any problems be sure to check out our Frequently Asked Questions for help.


1. Register

Citizen.eGov.gi

Registration Portal

If you wish to make use of this online service, you will need to create an account. The registration portal can be accessed at:

Citizen.eGov.gi

You will also need to be in possession of a valid Gibraltar eID card, a mobile phone and a valid email address.

Please note that this service is only available to British nationals who meet the eligibility criteria for registration in the Register of Electors.


Eligibility criteria to be on the Register of Electors
Any person who is 18 years old or over on the date of application is eligible to be registered as an elector provided he/she:-

(a) is either:

- (i) a British citizen; or
- (ii) a British Overseas Territories citizen; or
- (iii) a British Overseas citizen; or
- (iv) a British National (Overseas); or
- (v) a British protected person; or
- (vi) a British subject under the British Nationality Act 1981; and

(b) has lived in Gibraltar for a continuous period of 6 months ending on the date of receipt of the application; and

(c) intends to live in Gibraltar either permanently or indefinitely


2. Verify Your Identity

GibVerify

Identity Verification Process

You will need to verify your identity in order to use your online account. You have two options to do this:

(a) Visit the Gibraltar Parliament at 156 Main Street and present your eID card
or
(b) Provide your identity through our mobile phone APP 'GibVerify'. You can find this at your phone's APP store or by clicking on the links below. You will need your eID card and the credentials for your newly created eGov account.



As part of the online registration process you will be required to provide proof of identity and pass a verification check. The APP will ask you to take a photo of the front of your valid eID Card followed by a photo of your face. Images will be uploaded securely. You will be informed via SMS whether or not your application has been approved.


3. Submit Your Particulars

Parliament.eGov.gi

Online Electoral Registration Services

Once your identity has been verified you will be able to access the Electoral Registration Portal at:

Parliament.eGov.gi

To access this portal you will need your username and password. On signing in you will be able to:

(a) Register;
(b) Change name;
(c) Change address;
(d) Remove yourself from the Register; and
(e) Update such details as telephone number, email etc.

To be able to carry out any of the above actions you may be required to upload documents like, for example, passport or utility bills to support your application.

Your application will then be considered by the Electoral Registration Officer who will inform you via SMS whether your application has been approved, declined or you will need to supply further documentation.


Frequently Asked Questions

I have forgotten my password

- Click here to reset your password

I want to change my mobile phone number

- Login to the portal, click on 'Manage' followed by 'Change Mobile Phone Number'

What will I be able to do once I register online?

- You will be able to electronically register or amend your entry in the Register of Electors. Please note that this service is only available to British nationals in possession of a valid Gibraltar eID card and meets the eligibility criteria for registration in the Register of Electors.

What do I need to register online?

- You will need:
(a) a valid HM Government of Gibraltar e-ID card;
(b) an email address; and
(c) a mobile phone number

I've downloaded the APP but I don't have a username or password

- You will first need to register on the portal before using the APP

I have registered via the citizen.egov.gi site, so what's next?

- You will now need to verify your identity

I have submitted photos via the APP, so what happens next?

- We will contact you via SMS once your identity is verified. If your account has been approved you will be able to conveniently and securely register and update your voter information online at citizen.egov.gi

What is the APP called and where can I get it from?

- The APP is called GibVerify and can be downloaded from the iOS App Store and Android Play Store. Click here for more info.

I don't have a smart phone, can I still make use of the online service?

- Yes, please ensure you have completed the online registration and then visit the Gibraltar Parliament at 156 Main Street. Don't forget to take your eID card with you.

I don't have an eID card, can I still make use of the online service?

- Unfortunately the online service can only be used by persons in possession of a valid eID Card

I have a question but it has not been answered here

- Please feel free to contact us


Privacy

- Privacy Notice

- Cookie Policy

- GibVerify App - Privacy Policy


News


Contact Us

Be sure to check out our Step by Step Guide and Frequently Asked Questions first for the fastest way to get help and information.

If you require any assistance please contact us on +350 200 78420 or via email at info@parliament.gi